The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients...
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Industry - Data Cloud
Ask an Agent: Chatbots v Agentic AI
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial...
70% of a sales rep’s time isn’t spent selling—Here’s how to change that
Sales teams often get stuck in the grind—chasing leads, managing CRM data, and juggling multiple tools—without realizing they’re missing out on game-changing strategies that could make selling more straightforward and...
Agentforce in the healthcare & life sciences industry
Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients.
Agentforce in the banking industry
Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan follow-up, lead management, fraud detection,...
Forget luck—Agentforce AI is the real gold at the end of the rainbow
You need more than four-leaf clovers, lucky charms, or pots of gold at the end of a rainbow. Instead, you need robust AI-driven solutions that transform the way you work. Whether chasing new opportunities, streamlining...
Financial Services in Spring ‘25: What to watch
Salesforce’s Spring ’25 release introduces cutting-edge features that significantly enhance the capabilities of financial services organizations. From personalized wealth management to tailored insurance solutions,...
Ask an Agent: Effective Testing Strategies for AI Agents
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. While everyone is rapidly hyping up the future...
Why large-scale claims events highlight Agentforce AI’s value
The images were haunting. Videos showing flames, ash, smoke, and miles of smoldering structural and natural devastation along the California coastline. The fire danger is over, but the challenges facing thousands of...