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Ask an Agent: Chatbots v Agentic AI

Mar 27, 2025 | Admin, Data Integration, Latest News

Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots and AI-powered agents, Sam brings greater clarity to the hottest topic in the Salesforce ecosystem and enterprise business transformation efforts: Agentforce. Agentforce is far more powerful than any standard chatbot ever could be. Learn exactly how here:

 

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