Case Study

KOMATSU

CPQ enhancements for Komatsu’s latest product line.

DOWNLOAD CASE STUDY

At a Glance

Simplus and Infosys worked together to build out CPQ for a new product line and have continued with additional support services.

Services Provided

Implementation Services
Managed Services

The Challenge

Challenge Komatsu

Simplus and Infosys developed a CPQ module for Komatsu’s surface mining and crushing product line. Komatsu subsequently asked Simplus Managed Services resources to step in for additional support with a new CPQ implementation. Komatsu sought the years of experience and technical acumen our CPQ resources brought to the table, and we delivered.

Challenge Komatsu

About KOMATSU

KOMATSU develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets.

Headquarters: Tokyo, Japan
Industry: Manufacturing
Website:  www.komatsu.com

The Simplus talent is very straightforward and honest. They have the ability to access resources on multiple levels of expertise and leadership to get the solutions and direction they need when they need it.

—Aly Payne, IT Director, Greenbits

The Outcome

Outcome-Komatsu

KOMATSU was impressed with our team’s focus on people, process, and product. We landed in the environment and delivered a guide for CPQ operations and maintenance, as well as best practices to govern the work to be done. This included questions and answers about processes between environments, sandbox management, refresh frequency, and updates from Salesforce.

Speed of innovation

Cost containment

Optimized resource allocation for innovation

Speed of innovation

Cost containment

Optimized resource allocation for innovation