Real-time account balance information, telecheck deposits, real-time transaction alerts, and 24/7 chat support? This isn’t your grandparents’ bank. Today’s financial industry...
Articles & Insights
The latest and greatest in digital transformation thinking
An AI-Driven Future for the Financial Services Industry
Sarah Colley is the lead for all things Financial Services here at Simplus, and she's here with the latest insights on driving the Agentic AI future for the industry. Whether...
Maximize Salesforce with Agentforce and Revenue Cloud
Elle Fettig, Principal Consultant within Business Transformation Services at Simplus, is here with an insightful video on how Agentforce and Revenue Cloud—together—make your...
Agentforce for healthcare providers
For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
Why Agentic Health Cloud is the future of chronic disease management
Fifty percent of patients with chronic disease don’t follow their medication and treatment plan. According to this landmark study, the reason is mainly due to complicated plans...
Education and Public Sector in Spring ‘25: What to watch
Salesforce’s Spring '25 release brings innovative updates to the public sector and education industries, empowering organizations to better serve their communities, improve...
Forecasting the Agentic Future of AI in the Healthcare Industry
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see...
Data Cloud in every cloud: Ways to improve CRM adoption in Sales Cloud
Is your sales team slacking on CRM? Despite your enthusiastic implementation of a new CRM system, adoption has been a bit more bleh rather than booyah. Studies show some...
Communications and media in Spring ‘25: What to watch
The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better...