Administration costs are killing healthcare. Did you know up to 25 percent of national healthcare expenditures are earmarked for administrative expenses? Long-term research found these expenses can balloon from $600...
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Industry - Health Cloud
Anticipate and act: The power of predictive analytics in healthcare
Imagine a patient’s treatment plan aligning with their lifestyle with portable, wearable devices to gather data and accommodate unique mobility challenges with flexible patient visits or testing. How about providing a...
A guide to Summer ‘24 for healthcare professionals
As healthcare continues to evolve, staying current is imperative for providers to deliver optimal patient care and for payors to support patients efficiently. With the Salesforce Summer '24 release, healthcare...
Halftime check-in: The trends for healthcare in 2024 so far
The ground is fertile for AI in healthcare, as more and more providers consider the possibilities of simplifying routine tasks and allowing human talent to do the most crucial part of their job description: provide...
World Health Day 2024: The state of healthcare business operations
Build out your provider network management on Health Cloud
Servitization and AI for healthcare contact centers
How AI solutions offer a healthy outlook for healthcare contact center success
A reliable call center customer experience is more important than ever. However, with growing expectations for faster resolution, varied access to customer support, and high attrition rates among healthcare center...
What’s new for healthcare in the Spring ‘24 release
The theme of 2023 for all industries may have been AI, but the boots on the ground in healthcare are still calling for simpler enhancements first. Whether it’s streamlined operations to match patients to the right care...