Last week, experts from Simplus got together with Salesforce to host a Knowledge Circles webinar all about leveraging predictive analytics to supercharge win rates in Salesforce. If you weren’t able to make it, we’ve...
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Industry - Business Transformation Services
Please hold! A better customer experience in telco is on the line
Sneak peek: Dive into the Future of CX innovation breakfast during Dreamforce
Dreamforce is fast-approaching, and so is our excitement to meet with colleagues, customers, and thought leaders to share our experiences enhancing CX with AI this year! On Wednesday, September 18th, start your day off...
High tech challenges solved with Salesforce Data Cloud
Upcoming webinar! The Dos and Don’ts of Using Predictive Analytics for Win Rates in Salesforce
Join Simplus, Infosys, and Salesforce next week for a can’t-miss Knowledge Circle webinar discussing how customers can harness predictive analytics in Salesforce to skyrocket their sales. Register your interest here....
Salesforce org optimization with AI for healthcare
Administration costs are killing healthcare. Did you know up to 25 percent of national healthcare expenditures are earmarked for administrative expenses? Long-term research found these expenses can balloon from $600...
Data, data, and more data in the energy industry
What Simplus Business Transformation Services (BTS) can do for manufacturers
Enterprise manufacturers face a myriad of challenges, from optimizing production processes to enhancing customer experiences. With the advent of AI-led digital transformation, staying ahead requires more than just...
Salesforce Data Cloud solutions for modern telecommunications contact centers
Digital contact center services in the telecommunications industry are continually evolving to meet customers’ growing expectations. For instance, 90 percent of customers rate quick resolution of their issues as a top...