Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When disaster strikes and a valued customer faces a...
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3 ways Agentforce strengthens supply chain management
Can we build a stronger supply chain management system with Salesforce Agentforce? Yes, we can! Agentforce brings a new level of sophistication by operating autonomously, retrieving the correct data on demand, creating action plans for any task, and executing them...
Four applications of GenAI Agentforce in the energy and utilities industry
With a growing emphasis on renewable energy, smart grid technology is revolutionizing how power is distributed and consumed to make it more efficient and reliable. Consumers are also becoming more empowered, with access to smart meters and home energy management...
Top 3 challenges in healthcare that Salesforce Agentforce solves
Healthcare workers are tired. With mounting pressures to reduce overhead costs, personalize patient care amid increasing workloads, and improve the overall efficiency and continuity of care by doing more with fewer resources, employees feel it. One study found a...
7 numbers to know for Manufacturing Day 2024
7 numbers to know for Energy Efficiency Day 2024
Cybersecurity concerns? Strategic Managed Services offers peace of mind for financial services
At this very moment, someone is getting cyberattacked. Studies show over 2,200 attacks occur daily, equating to one attack every 39 seconds. With that degree of vulnerability, it’s no wonder cybersecurity is a common concern, particularly for companies in the...
What’s coming up on Salesforce’s product roadmap to further optimize your org
Dreamforce 2024 brought together thousands of industry professionals, developers, and innovators to explore the latest in Salesforce technology, including the product roadmap of the Salesforce platform overall. Updates include not just integrated support for the...
Data Cloud Updates at DF24: The Fuel for Agentforce AI
Salesforce's Data Cloud has emerged as the company's fastest-growing organic innovation ever, fundamentally transforming how organizations harness and leverage their data. At Dreamforce 2024, Salesforce shared exciting updates and insights about Data Cloud, showcasing...