Imagine every application in your business had its own AI assistant—smart enough to make real-time decisions and act dynamically. That's the vision behind Agentforce, Salesforce's agentic AI powerhouse. According to Honey Bhatnagar, Business Transformation Services...
You had the vision, the tech, and the promise of transformative automation—but instead of soaring, your project hit the dust. Maybe adoption is lagging, data inconsistencies are throwing off predictions, or your team isn't using AI the way you expected. You're not...
Salesforce made quite a stir when it launched Agentforce AI in October of last year. This AI-driven platform transforms customer experiences from healthcare to high-tech by leveraging advanced automation and natural language processing to streamline repetitive tasks,...
Companies are dealing with an explosion of data, increasingly complex customer expectations, and a competitive talent market—all while being asked to move faster, personalize more, and operate leaner. We understand these pressures. We also recognize that these...
Manufacturers face a relentless set of challenges: unpredictable supply chains, evolving customer expectations, rising operational costs, and the pressure to do it all faster. Studies show that nearly 80 percent of small—and medium-sized businesses (SMBs) struggle...
Think chatbots are the future? Think again. The future doesn't just answer questions—it anticipates them. By fusing Data Cloud insights with Agentforce AI, you're launching a new class of digital agents that learn, adapt, and act. These five steps will bring you...
Did you return from a sales event with a stack of business cards, a list of new contacts, and a renewed motivation to crush that sales quota? You have new information, but how can you turn this data into real opportunities? That’s where Salesforce Data Cloud comes...
In this latest AI-First Customer Experience Explainer from the Infosys Knowledge Institute, Simplus' Honey Bhatnagar—Data & AI Practice Lead with Simplus' Business Transformation Services—breaks down the critical role of data for AI. Organizations leveraging an...