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Build out your provider network management on Health Cloud
The contact center solutions guide for financial services
You had me at “hello.” The power of first impressions can’t be overstated. So, welcoming a customer down the path of long-term brand loyalty with a meaningful greeting or a quick and friendly resolution isn’t a term of endearment–it’s a means to survival. Almost...
How CLM can help every business function
Servitization and AI for healthcare contact centers
For manufacturing contact centers, think system before processes
Do you want to eliminate long wait times, improve customer access to 24/7 support, and find ways to make an improved customer experience more efficient and scalable? Hey, who doesn’t? Don’t consider these upgrades isolated processes; look at the complete system. Your...
How AI solutions offer a healthy outlook for healthcare contact center success
A reliable call center customer experience is more important than ever. However, with growing expectations for faster resolution, varied access to customer support, and high attrition rates among healthcare center agents, health organizations are searching for...
Simplus recognized for one of the best cultures worldwide
Simplus is pleased to announce that our latest workplace culture award is for Best Global Culture 2024 from Comparably! This award is based on direct employee feedback and reviews given anonymously. At Simplus, we thrive on building up a caring, compassionate culture...
