Servitization and AI for healthcare contact centers
Authors
Simplus team
3 top reasons why getting personal with the patient experience is good for business
You often have to get personal with your healthcare provider for the best care. But feeling rushed or being called Todd when your name is Dennis doesn’t do much to build trust. The point is that personalizing the patient experience with Data Cloud offers healthcare...
Why IAM? What you need to know about DocuSign’s Intelligent Agreement Management
First things first. It is clear that a lot of intelligent thought, creativity, and hard work went into Intelligent Agreement Management (IAM). If you're a DocuSign employee reading this, I commend you on what you've done. And while the hard work has just started, I...
Revenue Lifecycle Management FAQ Series: Question #2
Last month, Salesforce launched Revenue Lifecycle Management (RLM), a full overhaul of features and tighter integration of its various current products serving their customers’ Revenue Operations and Management needs (including CPQ, CLM, Revenue Cloud, and...
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