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Healthcare

What’s new for healthcare in the Spring ‘24 release

What’s new for healthcare in the Spring ‘24 release

The theme of 2023 for all industries may have been AI, but the boots on the ground in healthcare are still calling for simpler enhancements first. Whether it’s streamlined operations to match patients to the right care or more flexible functionality for users to...

4 pain points that flare up in healthcare call centers

4 pain points that flare up in healthcare call centers

“Please hold. Your call is important to us.” Well, that’s an understatement.  Contact centers across all major industries are the organization’s lifeline that connects them with customers. According to experts, the average call center handles almost 5,000 calls...

What you need to know about healthcare in 2024

What you need to know about healthcare in 2024

The push for healthcare organizations to modernize has been growing stronger for years, but especially so since the pandemic practically forced patients, providers, payers, and more to adopt a more tech-savvy approach to their medical needs. Now approaching four years...

Healthcare’s guide to the Winter ’24 release

Healthcare’s guide to the Winter ’24 release

The healthcare business is always in business.  Where other industries have peak seasons and predictable annual cashflow schedules, the healthcare industry is dependably always in need. That means the time is always right for optimizations that streamline and improve...