Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. While everyone is rapidly hyping up the future with AI, it’s important that business leaders pause to make informed decisions about any potential Agentic AI investments. In this first video, Samantha discusses testing considerations for AI Agents, ranging from accuracy and dependability to performance quality and end user trust.