by Simplus team | Jun 13, 2022 | Admin, High-Tech, Implementation Services, Latest News, Service Cloud
Quick support and transparency into work case information are crucial for field agents in high-tech. That’s what Advantor, a global security technology integrator, was looking for with an implementation of Service Cloud and Field Service Lightning through...
by Simplus team | Apr 14, 2022 | Admin, Change Management, Financial Services, Implementation Services, Latest News, Sales Cloud, Service Cloud
Two is better than one they say. When it came to finding the perfect partner enablement solution for The Warranty Group, that proved true. Simplus helped The Warranty Group implement a custom joint Sales and Service Cloud solution to alleviate TWG’s problems...
by Simplus team | Jan 24, 2022 | Admin, Advisory Services, Change Management, High-Tech, Implementation Services, Latest News, Sales Cloud, Service Cloud
Simplus worked together with Citrix, a high tech company, to improve its Salesforce instance and maximize service and support to customers. Before, a customer may have to call multiple agents to get the help they were looking for across multiple products. Now, the...
by Simplus team | Jan 10, 2022 | Admin, Advisory Services, Change Management, High-Tech, Implementation Services, Latest News, Sales Cloud, Service Cloud
Simplus worked with Damballa, a cybersecurity company specializing in networking monitoring, to improve its Sales Cloud and Service Cloud implementations for increased deal visibility and a more collaborative partner community. Our story with Damballa is the perfect...
by Simplus team | Dec 28, 2021 | Admin, Financial Services, Latest News, Service Cloud
Keeping up with the Joneses is what it’s all about in our fast-paced business world. And in the world of financial service reps, it’s no secret that keeping up-to-date with the Joneses is what it’s really all about. To stay competitive, you almost need to know more...