by Simplus team | Dec 8, 2022 | Admin, Advisory Services, Change Management, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud
Fiskars—a leader in consumer goods for home, garden, and outdoor—was looking for a more effective approach to managing support cases and warranties. The company reached out to Simplus for an expert implementation of Service Cloud as the perfect solution. Simplus...
by Simplus team | Dec 2, 2022 | Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud
TriMed, a leading provider of medical equipment for orthopedics, was previously struggling with too many paper records, manual and redundant data entry, and delays in its sales cycle. Like many in the healthcare space, it knew it was time to transform to something...
by Simplus team | Nov 16, 2022 | Admin, Implementation Services, Latest News, Sales Cloud
When a new employee joins your team, it often comes with a lot of paperwork and required training materials. If this process isn’t centralized in one system, however, it easily gets hard to manage. That’s the challenge ABM was confronting when they asked...
by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
by Simplus team | Oct 24, 2022 | Admin, Advisory Services, Health and Life Sciences, Healthcare, Implementation Services, Latest News, Sales Cloud
When your organization’s software isn’t cut out for true collaboration and user-friendly task management, it’s got to go. That’s why TrialCard, a provider of patient access programs in the pharmaceuticals industry, decided to implement...
