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Modernizing the back-office paper legacy with Sales Cloud

Dec 2, 2022 | Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud

TriMed, a leading provider of medical equipment for orthopedics, was previously struggling with too many paper records, manual and redundant data entry, and delays in its sales cycle. Like many in the healthcare space, it knew it was time to transform to something better. TriMed worked with Simplus to improve its field operations and reduce the number of paper records.

Simplus implemented Salesforce Sales Cloud to modernize TriMed’s sales cycle experience and improve field rep operational efficiency. This included building out custom environments suited to TriMed’s logistics, modernizing back-office operations by migrating to a centralized electronic platform for documentation, and integrating a map function to allow field reps to identify where items need to be delivered quickly.

 

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