by Simplus team | Nov 16, 2022 | Admin, Implementation Services, Latest News, Sales Cloud
When a new employee joins your team, it often comes with a lot of paperwork and required training materials. If this process isn’t centralized in one system, however, it easily gets hard to manage. That’s the challenge ABM was confronting when they asked...
by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
by Simplus team | Oct 24, 2022 | Admin, Advisory Services, Health and Life Sciences, Healthcare, Implementation Services, Latest News, Sales Cloud
When your organization’s software isn’t cut out for true collaboration and user-friendly task management, it’s got to go. That’s why TrialCard, a provider of patient access programs in the pharmaceuticals industry, decided to implement...
by Simplus team | Oct 21, 2022 | Admin, Advisory FastTrack, Advisory Services, High-Tech, Latest News
When legacy processes and overly customized workarounds start to take over, it’s time for a change. PowerDMS, a cloud-based policy management software provider, was experiencing the lack of visibility and time-consuming manual effort that comes with an unwieldy...
by Simplus team | Sep 28, 2022 | Admin, Advisory FastTrack, Advisory Services, Change Management, Community Cloud, Data Integration, Implementation Services, Latest News, MCD Page, Sales Cloud
Digital transformation can feel like a big idea thrown around repeatedly. You know it’s important, but… what does it really mean? For Lucite International, a chemical manufacturer and part of Mitsubishi Chemical Corporation, digital transformation was...