by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
by Simplus team | Oct 24, 2022 | Admin, Advisory Services, Health and Life Sciences, Healthcare, Implementation Services, Latest News, Sales Cloud
When your organization’s software isn’t cut out for true collaboration and user-friendly task management, it’s got to go. That’s why TrialCard, a provider of patient access programs in the pharmaceuticals industry, decided to implement...
by Simplus team | Oct 21, 2022 | Admin, Advisory FastTrack, Advisory Services, High-Tech, Latest News
When legacy processes and overly customized workarounds start to take over, it’s time for a change. PowerDMS, a cloud-based policy management software provider, was experiencing the lack of visibility and time-consuming manual effort that comes with an unwieldy...
by Simplus team | Sep 28, 2022 | Admin, Advisory FastTrack, Advisory Services, Change Management, Community Cloud, Data Integration, Implementation Services, Latest News, MCD Page, Sales Cloud
Digital transformation can feel like a big idea thrown around repeatedly. You know it’s important, but… what does it really mean? For Lucite International, a chemical manufacturer and part of Mitsubishi Chemical Corporation, digital transformation was...
by Simplus team | Sep 2, 2022 | Admin, Implementation Services, Latest News, Manufacturing, Sales Cloud
Implementing a quality CRM solution is the future of enterprise business, but taking the leap into such a new technology can be intimidating for many organizations. Anvil, an engineering and procurement service provider focused on oil and energy, approached Simplus...