The uncertainties of the current economic climate are worrisome, to say the least. Manufacturers and energy/utility providers, who were just finally unlocking the immense power behind digitally transformed operations, are now tempted to retreat and...
Articles & Insights
The latest and greatest in digital transformation thinking
4 best practices for B2B strategies with aftermarket parts
The popular belief that if one builds it, customers will come is undoubtedly true. But if you offer a critical aftermarket part so customers can build it themselves, well, that’s a strong argument as well. The enduring, pandemic-spurred supply...
Financial services and the customer service innovation gap
In the current climate, financial services organizations have little room for error when it comes to maintaining their customer base. Anxious spenders and uncertain economic conditions often make for hasty decisions, especially when customers feel...
5 ways a full-house advisory team is better than an in-house IT team
Salesforce is a powerful tool, but its implementation can be complex, especially when integrating with existing systems, customizing fields and workflows, and ensuring data quality. That’s why companies need to hire a strategic advisory team....
Automotive Cloud hopes to be king of the road in industry innovation
Are your customers part of the one percent? Studies show that only one percent of your automotive customers are satisfied with their car buying experience. That means out of the 100 cars that drove off your lot last week only a literal handful of...
Drowning under documentation? It isn’t your paperwork–it’s your process
You're not alone if you’ve felt increasing pressure for your company to navigate growing market demands. The need to stay competitive despite economic uncertainty, a fickle customer base, and the need to do more—often with fewer resources and less...
3 years later: What’s changed in financial services since the pandemic hit
Three years ago the entire globe was thrust into crisis as COVID-19 spread and altered the way we think about and do nearly everything. Financial services, especially so, had to rethink everything from the mental health of its own corporate culture...
During a cooling economy: 3 ways to get the most value from your strategic services team
Partnering with a strategic services team for digital transformation keeps your team focused, motivated, and excited about the new possibilities for better efficiency and business growth. But when your company faces an economic downturn, your...
Highlights from CIO Webcast with Johnson Controls
Leaders from Infosys Cobalt, Simplus, and Johnson Controls recently gathered for a webcast hosted by CIO to discuss the exceptional success of Johnson Controls' Solution Navigator Platform, a digital enterprise project Simplus, Infosys, and Johnson...