In this latest AI-First Customer Experience Explainer from the Infosys Knowledge Institute, Simplus' Honey Bhatnagar—Data & AI Practice Lead with Simplus' Business Transformation Services—breaks down the critical...
Blog
Industry - Business Transformation Services
The Force is strong with Agentforce
In a galaxy not so far away, go-to-market teams use the power of AI-sourced tools to automate routine tasks and slash administrative burdens. They call it "The Force." These days, we know it as Agentforce. "Five years...
Agentforce for telecommunications
Agentforce is a crucial investment for telecommunication service providers. Mediating the concerns of retention and rising customer experience while also increasing pivotal automations throughout operations, Agentic AI...
An AI-Driven Future for the Public Sector
Sarah Colley is head of Public Sector industry solutions here at Simplus, and she's back with insights on how the future of Agentic AI can transform Public Sector organizations. AI can mediate many of the tedious,...
Agentforce AI: Transforming good sales teams into awesome sales teams
Agentforce AI doesn’t just make your reps faster—it makes them smarter. It eliminates the manual, time-stealing tasks, so your team can ditch the spreadsheets and focus on what drives revenue. With real-time insights...
Boosting go-to-market team alignment with Agentforce and Data Cloud
Did you know companies lose almost 20 percent of their revenue growth due to misaligned go-to-market (GTM) teams? That’s millions left on the table—all because of disconnected data, siloed teams, and inefficient...
Challenges in the finance industry? Meet Data Cloud and Agentforce AI solutions
Real-time account balance information, telecheck deposits, real-time transaction alerts, and 24/7 chat support? This isn’t your grandparents’ bank. Today’s financial industry provides unprecedented, individualized...
An AI-Driven Future for the Financial Services Industry
Sarah Colley is the lead for all things Financial Services here at Simplus, and she's here with the latest insights on driving the Agentic AI future for the industry. Whether it's privacy and security concerns or...
Maximize Salesforce with Agentforce and Revenue Cloud
Elle Fettig, Principal Consultant within Business Transformation Services at Simplus, is here with an insightful video on how Agentforce and Revenue Cloud—together—make your Salesforce instance even more powerful....