Salesforce has always been at the forefront of driving innovative solutions within the CRM space. With the Spring ’25 release, Salesforce continues to enhance its capabilities, especially when it comes to artificial...
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Industry - Data Cloud
Data Cloud in Spring ‘25: What to watch
Salesforce continues to enhance its Data Cloud offering with the Spring ’25 release, introducing groundbreaking features designed to empower organizations with more efficient data management, seamless integration, and...
Transforming manufacturing supply chains with Data Cloud and Agentforce AI
Supply chains in the manufacturing industry are the backbone of operations, ensuring that raw materials are sourced, products are created, and deliveries are made on time. Yet, managing supply chains has become...
The Global Infosys Salesforce Practice: A Top GSI Partner
The global Infosys Salesforce practice, inclusive of Simplus in AMER and ANZ, and Fluido in EMEA, now ranks among the top 10 GSI partners for Salesforce—and one of the top 5 for service capacity and capabilities.
Conversation hearts for your data and AI strategy
Ah yes! It’s that glowing time of year when sweethearts measure their love by the dozen and speak through boxes of chocolate. We feel it, too! Whether predicting future trends or personalizing customer experiences, the...
From data to dialogue: How Agentforce and Marketing Cloud humanize CX
Providing a top-notch product or service is essential—but have you ever stopped to consider how your customers feel when interacting with your company? Beyond features and pricing, the real game-changer is the...
What is Data Cloud? The first step to stellar Agentforce
Over the past few decades, CRM solutions have evolved from simple contact management systems into comprehensive platforms that drive customer engagement, streamline operations, and boost sales. Fueled by the...
Data Cloud, high tech, and sustainability in 2025
Is 2025 the year for being green? As technology advances at breakneck speed, high-tech companies recognize their crucial role in shaping a greener, more sustainable future. For many companies, this shift isn't just...
Meet your new secret weapons for unlocking the full potential of AI-driven strategies
AI is rewriting the playbook for operational excellence. It’s not just about technology; it’s about transforming your business while keeping people at the center. Companies leveraging solutions like Agentforce and...