WEBINAR SERIES
In these challenging times, we face unprecedented changes in all areas of life, both personally and professionally. Our first focus is on the health and wellbeing of our entire global community. As part of this ongoing crisis, a reality for many organizations is the sudden shift to remote work. Whether you’re pivoting your sales ops to a remote format, seeking tips for work/life balance while working from home, or wondering how to reach your customers in this new business situation, this webinar series is here to address it all.
In this four-part series, we feature advice and insights from Simplus’ senior leadership and partners. From remote operations and culture to remote sales, ecommerce, and delivery, we can help you navigate the new normal and find assurance through informative resources.
We may be working remotely, but we are working more closely together than ever before.
APRIL 29, 2020
Run a High-Performing Team From Home
Simplus COO Isaac Westwood has been leading a global, remote team for over six years. This webinar will shed light on Isaac’s top lessons learned and keys to remote operations, including how to troubleshoot and rectify pain points in your operations, systemizing processes with Salesforce, and understanding NPS to better understand employees. Keep a pulse on it all, no matter how remote your business is.
Isaac Westwood
COO
at Simplus
Eric Rodwell
Senior Technical SaaS Leader
at Conga
Simplus COO Isaac Westwood has been leading a global, remote team for over six years. This webinar will shed light on Isaac’s top lessons learned and keys to remote operations, including how to troubleshoot and rectify pain points in your operations, systemizing processes with Salesforce, and understanding NPS to better understand employees. Keep a pulse on it all, no matter how remote your business is.
Isaac Westwood
COO
at Simplus
Eric Rodwell
Senior Technical SaaS Leader
at Conga
MAY 6, 2020
Customer Experience & the New Normal
Readiness for After “The Turn”
Are you ready for the next new normal? With talk of what happens after “the turn,” organizations may not necessarily be going back to business as usual. Instead, companies may find that how they’ve been doing business and communicating with their customers now will still be just as crucial. Readiness to adopt and transform in this next new normal will be essential to delivering an excellent customer experience. Learn insights and see real solutions that can get you ready.
Sheri Atienza
Director of Product Marketing
at Vonage APIs
David Herzog
Sr. Director of Alliances and Business Development
at Vonage Contact Center
Kim Georgeton
Managing Director
at Simplus Digital Practice
Readiness for After “The Turn”
Are you ready for the next new normal? With talk of what happens after “the turn,” organizations may not necessarily be going back to business as usual. Instead, companies may find that how they’ve been doing business and communicating with their customers now will still be just as crucial. Readiness to adopt and transform in this next new normal will be essential to delivering an excellent customer experience. Learn insights and see real solutions that can get you ready.
Sheri Atienza
Director of Product Marketing
at Vonage APIs
David Herzog
Sr. Director of Alliances and Business Development
at Vonage Contact Center
Kim Georgeton
Managing Director
at Simplus Digital Practice
MAY 13, 2020
Transforming Delivery
Transforming delivery in a remote world—is your team equipped?
Maintaining customer fulfillment and delivery processes with an entirely remote workforce may seem like an impossible ask. But with the right technology and methodology, remote delivery isn’t just possible but it can be more effective than before. With Simplus’ Ryan Northington and MuleSoft’s Scott Buswell, this webinar will tackle ways to identify and fill gaps in your remote delivery strategy and the advantages of utilizing a Managed Services Provider.
Ryan Northington
President North America
at Simplus
Scott Buswell
Americas VP Services
at MuleSoft
Transforming delivery in a remote world–is your team equipped?
Maintaining customer fulfillment and delivery processes with an entirely remote workforce may seem like an impossible ask. But with the right technology and methodology, remote delivery isn’t just possible but it can be more effective than before. With Simplus’ Ryan Northington and Scott Buswell joined by MuleSoft experts, this webinar will tackle ways to identify and fill gaps in your remote delivery strategy and the advantages of utilizing a Managed Services Provider.
Ryan Northington
President North America
at Simplus
Scott Buswell
Americas VP Services
at MuleSoft
MAY 20, 2020
Run a Virtual Workshop
At Simplus, working remotely is part of our core culture. In fact, 83 percent of our consultants work remotely full-time. Carlos Montejo, Managing Director of Advisory Services at Simplus, leads a team of highly successful strategists who utilize virtual workshops to serve our customers. Through a three-step process of preparation, facilitation, and collaboration, we are able to help our customers achieve their business outcomes—all virtually.
Carlos Montejo
Advisory Services Director
at Simplus
At Simplus, working remotely is part of our core culture. In fact, 83% of our consultants work remotely full time. Carlos Montejo, Managing Director of Advisory Services at Simplus, leads a team of highly successful strategists who utilize virtual workshops to serve our customers. Through a three-step process of preparation, facilitation, and collaboration, we are able to help our customers achieve their business outcomes–all virtually.
Carlos Montejo
Advisory Services Director
at Simplus
MAY 27, 2020
How to Build an Amazing
Culture in a Remote Setting
Ryan Westwood
CEO
at Simplus
Jen Bailin
Vice President
at Salesforce
Chester Elton
Cultures Author, Executive Coach, Keynote Speaker
at The Culture Works
Ryan Westwood
CEO
at Simplus
Jen Bailin
Vice President
Salesforce
Chester Elton
Cultures Author, Executive Coach, Keynote Speaker
at The Culture Works
MAY 27, 2020
How to Build an Amazing
Culture in a Remote Setting
Ryan Westwood
CEO
at Simplus
Jen Bailin
Vice President
Salesforce
Ryan Westwood
CEO
at Simplus
Jen Bailin
Vice President
Salesforce
April 29 How to Get Your Contract Signed
How to sell when you can’t shake their hands
Join Simplus’ CRO Mike Lockert for the third installment of the Going Remote webinar series. Mike will discuss how to utilize new tactics and strategies for remote selling and how to keep business moving when everyone has gone remote. Mike and the experts over at DocuSign will also review some helpful technology for remote sales such as CPQ and CLM.
Mike Lockert
CRO
at Simplus
