On-Demand Webinar

Transformative Service: Managing multiple channels, customers, and assets in complex environments

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Manufacturing Transformative Service Video
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Finding opportunities in change.

Manufacturers want to provide services and solutions that enhance and add to traditional product offerings. From Contact Center to Field Service, modern companies are shifting to a customer-connected service experience.

In this session, you will get answers to commonly asked questions about Manufacturing Cloud, including:

  • Solutions for challenging, complex ecosystems
  • Coordinating disconnected data and processes
  • The three phases of transformative service
  • Critical success factors for field service experience

SPEAKERS

Ryan Moylan

Ryan Moylan
Go-to-Market Strategy for Manufacturing, Auto & Energy
at Salesforce

Tom Lovell

Tom Lovell
Manufacturing CoE Lead
at Simplus

Business processes are changing. Explore real customer examples of how companies are finding opportunity in change.

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