When the lights went down and the keynotes began at Dreamforce 2025, one message emerged loud and clear for the health and life-sciences sector: the era of the agentic enterprise has officially arrived. At Salesforce,...
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Industry - Health Cloud
Winter 26’ is coming—here’s what you need to know in healthcare and life sciences
Salesforce’s Winter ’26 release, which begins rolling out in production in October, delivers a raft of industry‑tailored enhancements across Health Cloud, Life Sciences Cloud, and the new Agentforce tooling that are...
What’s new for healthcare and life sciences in the Summer ‘25 release
Salesforce’s Summer ’25 release introduces groundbreaking enhancements tailored for healthcare and life sciences organizations. At the forefront of these innovations is Agentforce, Salesforce’s AI-driven digital labor...
A 2025 midway pulse check on healthcare and life sciences
As 2025 progresses, the healthcare and life sciences industry is continuing to evolve at an unprecedented pace. Facing the dual pressure of delivering improved patient outcomes and optimizing operations, organizations...
Agentforce for healthcare providers
For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
Why Agentic Health Cloud is the future of chronic disease management
Fifty percent of patients with chronic disease don’t follow their medication and treatment plan. According to this landmark study, the reason is mainly due to complicated plans that make it hard for patients to adhere...
Forecasting the Agentic Future of AI in the Healthcare Industry
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see patient care and value only increasing in...
Healthcare in Spring ‘25: What to watch
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients...
The Global Infosys Salesforce Practice: A Top GSI Partner
The global Infosys Salesforce practice, inclusive of Simplus in AMER and ANZ, and Fluido in EMEA, now ranks among the top 10 GSI partners for Salesforce—and one of the top 5 for service capacity and capabilities.