Salesforce’s Summer ’25 release introduces significant advancements in Agentforce and AI capabilities, enhancing both user experiences and administrative control. Simplus continues to be a trusted partner, offering...
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Industry - Data Cloud
What’s new for Data Cloud in the Summer ‘25 release
Salesforce’s Summer ’25 release brings transformative updates to Data Cloud, enhancing data governance, developer capabilities, and user experiences. Whether you're an admin, developer, or business user, these...
Why standard CRM falls short for hospitality (and how Data Cloud and Agentforce with Simplus gets it right)
In the service and hospitality industry, guest expectations are higher than ever. Personalized experiences, real-time support, loyalty programs, and seamless interactions across channels are required. No exceptions....
A 2025 midway pulse check on high tech
As we reach the midpoint of 2025, the high tech industry is experiencing a period of remarkable innovation and transformation. From advanced security protocols to AI-driven operations, the landscape is evolving...
Mission: Possible — How Salesforce Data Cloud and Agentforce AI turn GTM chaos into precision ops
Cue the suspenseful theme music. The world is in chaos. Data silos. Disconnected teams. Your go-to-market strategy is falling apart faster than a self-destructing cassette tape Your mission, should you choose to accept...
Agentforce Technical Resource: A 5-Part Video Demo Series
Ever wondered how to seamlessly integrate PDFs and external documents with Agentforce? Our latest technical walkthrough breaks down the complete architecture. Throughout the five-part video series, you'll learn how to...
A 2025 midway pulse check on Data Cloud developments
Salesforce Data Cloud continues to revolutionize the way organizations manage, analyze, and leverage their data. With advancements spanning AI-powered insights, enhanced data privacy, and real-time processing, Data...
Your AI strategy is only as good as your data
Imagine every application in your business had its own AI assistant—smart enough to make real-time decisions and act dynamically. That's the vision behind Agentforce, Salesforce's agentic AI powerhouse. According to...
AI Mission Control: Best practices for a successful Agentforce launch
You had the vision, the tech, and the promise of transformative automation—but instead of soaring, your project hit the dust. Maybe adoption is lagging, data inconsistencies are throwing off predictions, or your team...