Don’t be surprised if today’s customers know more about the cars on your lot than most of your sales team. Recent surveys show that around 75 percent of the customer’s experience occurs on digital channels, with...
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Industry - Manufacturing
Proven signs that Automotive Cloud is fueling industry innovation
The new automobile customer may not always be seen, but they are heard. Studies show that almost 90 percent of your customers believe the customer experience is as important as the company’s product or services. And...
A new era of data for manufacturing: Sustainability Cloud
Through Sustainability Cloud, manufacturers can open up hidden revenue plays and leverage carbon footprint insights to allocate in a smarter, greener way.
Innovation in a cooling economy: Manufacturing, energy, and utilities
The uncertainties of the current economic climate are worrisome, to say the least. Manufacturers and energy/utility providers, who were just finally unlocking the immense power behind digitally transformed operations,...
4 best practices for B2B strategies with aftermarket parts
The popular belief that if one builds it, customers will come is undoubtedly true. But if you offer a critical aftermarket part so customers can build it themselves, well, that’s a strong argument as well. The...
Automotive Cloud hopes to be king of the road in industry innovation
Are your customers part of the one percent? Studies show that only one percent of your automotive customers are satisfied with their car buying experience. That means out of the 100 cars that drove off your lot last...
Highlights from CIO Webcast with Johnson Controls
Leaders from Infosys Cobalt, Simplus, and Johnson Controls recently gathered for a webcast hosted by CIO to discuss the exceptional success of Johnson Controls' Solution Navigator Platform, a digital enterprise project...