by JNel Wright | Jul 28, 2026 | Admin
KEY TAKEAWAYS 1. What is Salesforce Data 360? How is Salesforce Data 360 different from a traditional CDP? Salesforce Data 360 has evolved beyond a customer data platform. In 2026, Salesforce Data 360 serves as the intelligence layer that connects every Salesforce...
by JNel Wright | Jul 16, 2026 | Admin, Financial Services
KEY TAKEAWAYS An AI readiness assessment roadmap follows 4 phases for effective Agentforce Revenue Cloud implementation. With the pace of go-to-market, it’s tempting to jump straight to the AI layer before the revenue data is ready to support it. The gap between...
by JNel Wright | Jun 30, 2026 | Admin
Here’s an unfortunate discovery among RevOps leaders: Most AI projects fail because no one connected the pieces. Can you relate? One tool for automation. Another for agents. Governance was added at the end, with no common thread holding it together. In the...
by JNel Wright | Feb 26, 2026 | Admin, Technology
There’s a common fantasy playing out in boardrooms right now. Leaders see Salesforce’s Agentforce and imagine autonomous AI agents swooping in to handle the messy, manual, time-consuming work that’s been slowing their teams down for years. The demos...
by Simplus team | Feb 9, 2026 | Admin, Change Management
CRM failure rarely looks like failure. The system is live. Dashboards exist. Licenses renew every year, with little debate. And yet… ROI never quite materializes. Sales leaders quietly question pipeline accuracy. RevOps teams wrestle with incomplete data. Executives...
