by Jayneel Patel | Jun 16, 2021 | Admin, Health and Life Sciences, Healthcare, Latest News, Sales Cloud
Want to know what today’s customer experience looks like? Here are some examples. At this very moment, millions of Amazon customers know exactly when their order is scheduled for delivery, thousands are depositing their checks via their bank’s phone app, Doordash is a...
by Dan Kotok | Feb 13, 2019 | Admin, Financial Services, Health and Life Sciences, Latest News
How many non-medical personal attributes do you think it takes to predict a person’s medical costs? 75? 150? Try 442. In the healthcare industry, payers are using data to make their jobs—and the consumer’s healthcare experience—easier. With data, payers can help...
by Simplus team | Jan 17, 2019 | Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud
If you are a healthcare organization already using Salesforce, you no doubt recognize the value and benefits that Salesforce has brought to your organization. And now, you want to unlock this same value with Health Cloud. Salesforce Health Cloud is a platform designed...
by Simplus team | Dec 3, 2018 | Admin, Financial Services, Health and Life Sciences, Latest News, Salesforce CPQ
Quoting commercial group health insurance policies is a complex endeavor in today’s health plans. Unlike Medicare or an individual or family policy, where benefits are pre-defined and quoting is usually a simple matter of referring to rates based on locality or age...
by Simplus team | Nov 19, 2018 | Admin, Advisory Services, Financial Services, Health and Life Sciences, Latest News, Sales Cloud
Salesforce is not new to health plan providers, who have been using Salesforce Sales Cloud to operate group and Medicare sales teams for years. More recently, Salesforce Service Cloud has been deployed by health plan call centers to improve customer service,...
