by Simplus team | Mar 24, 2022 | Admin, Latest News, Salesforce Billing, Salesforce CPQ
Not every sales team is hypervigilant about speed, but every sales team needs to be. Whether businesses realize it or not, customers are very responsive to speed—and are much more likely to reward speed with sales. A 2021 study by InsideSales.com found that if a...
by Simplus team | Jun 4, 2021 | Admin, Latest News, Media and Communications
With the explosion in popularity of OTT (over the top) media like streaming services, media companies are under pressure like never before to deliver seamless viewing experiences to consumers. Streaming giant Netflix, for example, surpassed 200 million subscribers...
by Simplus team | May 27, 2021 | Admin, Data Integration, Latest News, Service Cloud
Digitized customer service centers are stepping in and taking the place of old-school contact centers. The key to making this fundamental change? Data. While company size and number of contact center locations vary widely, the average enterprise is producing anywhere...
by Simplus team | Apr 6, 2021 | Admin, Advisory Services, Latest News, Manufacturing
Over 40 percent of America’s workforce is continuing to work remotely through 2021, and it’s predicted that nearly a quarter of the workforce will remain “anywhere” employees by 2025—an 87 percent increase from pre-pandemic numbers. To be sure, having the technology...
by Gilles Muys | Mar 29, 2021 | Admin, Latest News, Salesforce CPQ
The first chapter of the Definitive Quote-to-Cash Guide is all about CPQ—configure, price, quote. If you haven’t heard of CPQ before, you may already be behind—83 percent of companies surveyed in 2015 were already using tools for CPQ and Salesforce estimated 20...
