by Kyle Hanagarne | Jan 19, 2023 | High-Tech
When companies serve subscribers, customer service is paramount. A subscriber who is satisfied with the service they receive is likely to keep renewing year after year, generating a reliable stream of annual recurring revenue (ARR). The Temkin Group recently found...
by Marisa Reed | Dec 13, 2022 | Implementation Services, Technology, Training
When a company transitions to a subscription-based business model, the top priority is not finding and nurturing new leads to grow revenue. The top priority is turning existing customers into loyal customers who renew their subscriptions—and who generate dependable,...
by Kyle Hanagarne | Dec 1, 2022 | Financial Services
Subscription billing errors aren’t just frustrating to customers; they can hit a company’s bottom line. In the telecom industry, for example, up to 15% of all bills are estimated to be incorrect, according to industry research by Unistar Purchasing Solutions. Mistakes...
by Kevin Willemse | Mar 30, 2021 | Admin, Latest News, Manufacturing, Sales Cloud, Salesforce Billing, Salesforce CPQ
The industrial sector has had a rough year; with supply chain disruptions and ongoing concerns about the talent pool, manufacturers need solutions to keep them agile and growing—and they need them fast. The latest numbers from the Federal Reserve show a decline across...
by Simplus team | Feb 16, 2021 | Admin, Latest News, Manufacturing, Sales Cloud, Salesforce CPQ
The subscription economy has been growing exponentially for over a decade now, but it is hitting different industries at different points and with varying impacts. For some, like those in the SaaS and high tech fields, they’ve thrived thanks to the wild success of...
