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The Risk No One Talks About: Over-Deploying Agentforce

The Risk No One Talks About: Over-Deploying Agentforce

Everyone wants to move fast on AI. That impulse is understandable. In many ways, it's right. Salesforce Agentforce represents a generational leap in what enterprise automation can do, and the organizations that figure it out earliest will earn a meaningful competitive...

5 Signs You’re Not Ready For Agentforce (Yet)

5 Signs You’re Not Ready For Agentforce (Yet)

There's a common fantasy playing out in boardrooms right now. Leaders see Salesforce's Agentforce and imagine autonomous AI agents swooping in to handle the messy, manual, time-consuming work that's been slowing their teams down for years. The demos are impressive....

ARR + IT: The IT Guide to Subscriptions and Renewals

ARR + IT: The IT Guide to Subscriptions and Renewals

To build digital infrastructure that fires on all cylinders, IT leaders should focus on just saying no to excessive customizations, building out the high-priority features and capabilities that subscribers expect, enabling the organization to track and make decisions based on data, and connecting the subscription management platform to the broader business ecosystem.

4 telecom trends to focus on in 2023

4 telecom trends to focus on in 2023

To meet customer expectations, telecom companies need to recognize that the metaverse will soon become an advertising and marketing mecca. What does that mean for your business?

Reducing money-making friction with Salesforce CPQ

Reducing money-making friction with Salesforce CPQ

How easy is it for you to set up and send invoices, manage subscription or recurring revenue, collect payments, or properly manage taxes like VAT/sales/use? CPQ systems like Salesforce CPQ are set up to make the actual money collecting part of business simple.