by Simplus team | Jul 16, 2020 | Admin, Change Management, Latest News, Training
Think about the last training you attended, really picture it in your mind. Did it feel like a dream because you may or may not have been napping? When you think about rolling out your new technology project, and one of the questions in your mind is “What about...
by Simplus team | Jun 8, 2020 | Admin, Latest News, Sales Cloud, Training
Learning Salesforce can feel like a lot, especially if you’ve never used a CRM before. While the platform can look less than user-friendly, it’s actually easy for anyone (yes, anyone!) to learn. Salesforce has created Trailhead, a fun and engaging way to get familiar...
by Simplus team | Mar 25, 2020 | Admin, Change Management, Latest News, Training
This month, we’re featuring Kevin Melfi, an impressive member of Simplus’ Change Management team! Kevin is an invaluable team player for Simplus, providing best-in-class expertise on Salesforce, the people side of change, and technology adoption for our...
by Simplus team | Mar 12, 2020 | Admin, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud, Training
Support requests and tickets carry a lot of valuable customer data with them, so they need a complete solution to manage that information. SilencerCo, a market leader in firearm suppressors, muzzle devices, and more—wanted to use this data in a smarter way. They asked...
by Simplus team | Mar 11, 2020 | Admin, Latest News, Remote Work Page 2, Sales Cloud, Training
For Simplus, the real ROI on hiring, retaining, and rewarding our valued employees isn’t limited to just filling job positions. While delivering successful project work and delighting our customers is core to our business objectives, the organization is also dedicated...