by Simplus team | Jul 27, 2022 | Admin, Advisory Services, Australia, Implementation Services, Latest News, Sales Cloud, Service Cloud
The Sydney Olympic Park is a staple to the city. A hub for sports, entertainment, and tourism, the park attracts over 14 million visitors every year, and Parth Gandhi, SOPA’s head of digital and IT, wanted to make sure the park’s operational functionality...
by Simplus team | Jul 26, 2022 | Admin, Latest News, Manufacturing
Manufacturers have recently taken their customer experience approach more seriously to keep up with the experience economy and distinguish themselves more competitively. However, what isn’t always emphasized in equal measure is just as important to maintaining a truly...
by Simplus team | Jul 25, 2022 | Admin, Latest News
In any organization, it’s critical that you not only hire the best talent but that you continually motivate and encourage your existing talent to improve. But everyone comes with their own instincts—strengths and weaknesses among them. So how does a successful...
by Simplus team | Jul 22, 2022 | Admin, Health and Life Sciences, Healthcare, Latest News
Automation is a transformative solution for thousands of Salesforce customers. But while machine learning and AI tech are often hailed as a silver bullet for money and time-saving processes, can they save lives? “AI cannot only enable predictive analytics for...
by Alekhya Mandadi | Jul 21, 2022 | Admin, Community Cloud, Latest News
Salesforce Communities comes with a lot of out-of-the-box features which will aid in creating visually stunning websites for your customers. With more and more emphasis on self-service, I’ve seen a sharp spike in Communities projects over the last couple of...