by Grant Acosta | Apr 6, 2023 | Admin, Latest News, Managed Services
Partnering with a strategic services team for digital transformation keeps your team focused, motivated, and excited about the new possibilities for better efficiency and business growth. But when your company faces an economic downturn, your strategic services team...
by Simplus team | Jan 24, 2023 | Manufacturing
No industry has been hit harder by resignations and retirements than the manufacturing industry. The industry’s quit rate tripled during the pandemic, to a point where nearly one in 30 manufacturing employees were leaving their jobs every month, according to national...
by Simplus team | Aug 16, 2022 | Admin, Financial Services, Latest News, Managed Services
Simplus has been working with APCO, an automobile warranty services organization, through our Strategic Services team and a series of mini-projects. Simplus has been APCO’s go-to guide for new integrations, application touchpoints, and general digital...
by Simplus team | Jul 7, 2022 | Admin, Health and Life Sciences, Latest News, Managed Services, Sales Cloud
Streamlined processes and high user adoption are common objectives for many organizations leveraging Salesforce, especially HLS ones. That’s why SelectHealth, a leading health insurance provider, approached Simplus for help better managing its Salesforce...
by Simplus team | Jun 16, 2022 | Admin, Latest News, Managed Services, Service Cloud
Customer service is for many organizations a big money sink—a cost center that consumes copious resources but offers little in the way of a quantifiable return on investment. Despite investments made to improve the consistency and quality of customer service,...
