healthcare

Increasing adoption in an HLS Salesforce org

Streamlined processes and high user adoption are common objectives for many organizations leveraging Salesforce, especially HLS ones. That’s why SelectHealth, a leading health insurance provider, approached Simplus for help better managing its Salesforce instance and getting the most ROI from it.

SelectHealth’s outdated Salesforce interface was yielding low adoption and not solving problems like it could be. In addition to this, a complex administration and no custom code best practices limited SelectHealth’s flexibility and processes within Salesforce. Simplus provided a solution by implementing Salesforce Lightning and creating more user-friendly page layouts for SelectHealth’s Salesforce users. This made the instance more intuitive for admins and end users alike, as well as reduced the maintenance cost for SelectHealth by 50 percent and minimized custom code by 65 percent.

 

SelectHealth

 

Check back every week for the next Salesforce | Simplus customer success story! We’ll be posting a new one every week as part of our “Simplify your quote-to-cash journey” initiative.

Related Articles
innovate
Amy Cook on Utah Business: Restaurants innovate out of the pandemic

Amy Cook took some time to look at Cafe Galleria and share how its unique seating innovation came to be Read more

financial
Better lead management for financial services

MidAmerica wanted to simplify its complex data model for easier lead management. They came to Simplus to do the job Read more

subscription management in manufacturing
Exploring subscription management in manufacturing

Let’s review three major areas organizations should pause and consider before starting subscription management in manufacturing.