by Jayneel Patel | Jun 24, 2022 | Admin, Health and Life Sciences, Healthcare, Latest News
If you’ve used telehealth over the past year, you’re not alone. Studies show around 38 percent of us hopped on a virtual telehealth visit this year to discuss everything from a rash to a high fever. Recent reports show that 76 percent of patients who have used it in...
by Simplus team | Jun 6, 2022 | Admin, Latest News, Retail and Consumer Goods
In six short years, the retail AI market size is expected to cross $17 million. Both retail employees and retail consumers are no stranger to the ceaseless increase of AI in their day-to-day shopping experiences, but still, many brands find themselves struggling to...
by Simplus team | Jun 4, 2021 | Admin, Latest News, Media and Communications
With the explosion in popularity of OTT (over the top) media like streaming services, media companies are under pressure like never before to deliver seamless viewing experiences to consumers. Streaming giant Netflix, for example, surpassed 200 million subscribers...
by Simplus team | May 27, 2021 | Admin, Data Integration, Latest News, Service Cloud
Digitized customer service centers are stepping in and taking the place of old-school contact centers. The key to making this fundamental change? Data. While company size and number of contact center locations vary widely, the average enterprise is producing anywhere...
by Simplus team | Apr 3, 2020 | Admin, Latest News
At the onset of a new decade, what exactly does digital transformation mean? First coined in the 1990s, digital transformation, or DX, has been a part of business discourse even as those fledgling companies began integrating the first digital tools into their everyday...
