Our story with Damballa is the perfect use case for those wondering how to leverage Salesforce Communities for self-service capabilities. ...
Data duplication and significant data extraction and consolidation needs threatened the success of the migration as a whole. Then Simplus stepped in. ...
Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud. ...
PowerDMS was experiencing the lack of visibility that comes with an unwieldy Salesforce instance. Simplus Advisory Services created the roadmap out. ...
If you want effective PM/CM team integration, these three factors should be part of the change management and project management process....
You need to understand the tools available to you and their intended use case, audience, and outputs. In Salesforce, this includes four key offerings....
Sometimes, our customers feel shopping for Salesforce involves lots of uncertainty about picking the best choice. But you don’t have to shop alone. ...
To become that master cook in the kitchen of change, let’s look at five steps which will provide you with the organizational skills you need for success. ...
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