Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud. ...
PowerDMS was experiencing the lack of visibility that comes with an unwieldy Salesforce instance. Simplus Advisory Services created the roadmap out. ...
To avoid falling behind, your manufacturing organization has to bravely face a true tech stack rationalization process....
Mojo needed specific functionality in its Community Cloud instance to make sure partner leads and deals were tracked and communicated with the sale team....
Let’s look at seven Salesforce upkeep resolutions. These are the recommendations you need to realize all the benefits Salesforce has in store for 2021. ...
Our Simplus Advisory Services team worked with Nitel, a telecommunications provider, to overcome pain points with customer service...
Our story with Damballa is the perfect use case for those wondering how to leverage Salesforce Communities for self-service capabilities. ...
Data duplication and significant data extraction and consolidation needs threatened the success of the migration as a whole. Then Simplus stepped in. ...
If you want effective PM/CM team integration, these three factors should be part of the change management and project management process....