Select Page

Automating manual work in financial services

May 5, 2022 | Admin, Financial Services, Financial Services Page 2, Implementation Services, Latest News, Sales Cloud

In the financial services industry, there’s a lot of information to keep track of. If you can automate and leverage that information effectively, you’re set up for growth. That’s what we did with Crest Financial, a United States leasing company.

Crest was coming from a homegrown, manual portal to track credit and account information. This system wasn’t ideal for sales and marketing processes and demanded many tedious hours of inputting data. Simplus built out the necessary fields and automation to better synchronize Crest’s Sales Cloud instance with its operations. We also established the appropriate roles, profiles, and permission settings to handle the differences between contractors and employees at Crest. All in all, this transformation led to an 80% reduction in report creation time and a 50% reduction in data entry time for Crest. “We couldn’t be happier,” says Ben Carr, Inside Sales Manager at Crest Financial.

 

 

Check back every week for the next Salesforce | Simplus customer success story!

 

0 Comments

Submit a Comment

Authors

Simplus logo
Simplus team
 |  + posts
5 Signs You’re Not Ready For Agentforce (Yet)

5 Signs You’re Not Ready For Agentforce (Yet)

There's a common fantasy playing out in boardrooms right now. Leaders see Salesforce's Agentforce and imagine autonomous AI agents swooping in to handle the messy, manual, time-consuming work that's been slowing their teams down for years. The demos are impressive....

Customer Success & Legal: The Hidden Revenue Protectors

Customer Success & Legal: The Hidden Revenue Protectors

Every business obsesses over acquiring new customers. Sales targets, marketing campaigns, and growth initiatives all focus on filling the top of the funnel. However, the data reveals that approximately 65–70% of total revenue comes from existing customers, rather than...

Why AI Agents Are Becoming Core Enterprise Infrastructure in 2026

Why AI Agents Are Becoming Core Enterprise Infrastructure in 2026

There's a conversation happening in boardrooms right now that goes something like this: "We need to get serious about AI." Meanwhile, down the hall, in the open-plan offices and remote home setups, employees have already gotten serious without asking. That gap is the...