by Jayneel Patel | Apr 7, 2022 | Admin, Commerce Cloud, Health and Life Sciences, Healthcare, Latest News
If healthcare could find a silver lining for future-proofing patient care amid the pandemic perils, telehealth and virtual health services would be among those innovations. Research shows over 80 percent of adults ages 25 to 40 intend on using telehealth services in...
by Simplus team | Nov 13, 2020 | Admin, Commerce Cloud, Community Cloud, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
Seventy-four percent of customers use multiple channels to complete a transaction. And 80 percent say the experience is just as (and maybe more) important as the product/service purchased itself, according to Salesforce’s State of the Connected Customer report. That’s...
by Simplus team | Apr 13, 2020 | Admin, Commerce Cloud, Latest News, Marketing Cloud, Retail and Consumer Goods
The next time you’re with a group of people, ask them “What show featured Uncle Jesse?” In most instances, you’ll be able to assess someone’s generation based on their answer. While many of you reading this are most likely saying “Full House, duh!”, there is another...
by Kim Georgeton | Mar 16, 2020 | Admin, Commerce Cloud, Latest News, Retail and Consumer Goods
When time means money for your eCommerce business to succeed, using automated apps to handle essential work duties can make a huge difference. There’s no need to reinvent the wheel every time you face a particular job function. Instead, your small business can take...
by Kim Georgeton | Mar 9, 2020 | Admin, Commerce Cloud, Latest News, Marketing Cloud, Marketing Cloud, Retail and Consumer Goods
When you think about it, your favorite customer was once a simple lead. Although the process of acquiring new leads has evolved with emerging technologies, the process of connecting with buyers to build meaningful relationships has not. The process looks something...