Make the Shift Toward
Customer-Centric Processes.

Automate processes, modernize engagement, and provide personalized service.

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Transform customer and partner relationships

Media and Communications

The loyalty and trust of your customer is top priority. As media and communications organizations evolve in the digital age, they need to unify their teams, partners, and data sources with a single source of truth across departments to speed up time to value and provide an omnichannel customer experience. That’s where Simplus comes in.

  • Self-service portals for partners and customers
  • Community networks for building up your brand
  • AI, data accuracy, and reliability
  • 360-degree customer view
Media and Communications

Media and Communications Case Studies:

EC Hispanic

Simplus helped Telstra reach and engage with customers in a modern way.

Docero

We used custom Salesforce objects to transform Docero’s processes.

Nitel

We helped Nitel identify needs and strategize on Service Cloud.

CTA Media and Communications ebook
E-BOOK

CRM Integration
and the Media Industry.

The media industry is at a crossroads, and the future depends on how industry players leverage the many technology options they have. Take a deep dive into the industry to look at the challenges and corresponding solutions CRM tools offer media and communications organizations.

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Achieve the Digital Customer Experience

Build tailored experiences to engage your customers and maximize customer lifetime value. Consistently connect customer experiences across multiple departments.

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Deep Technical Knowledge and Domain Expertise

To ensure success, your digital transformation needs to be designed, adopted, and trained with expert experience.

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