Einstein? Can you map out the future of customer success? We’ve been hearing a lot about the transformational impact of CRM built on real-time data management and AI technology in all major industries. It’s timely. Almost all (97.2 percent) organizations plan to...
Technologies such as live chat, video chat, and AI offer intuitive ways to incorporate a personalized resource for eCommerce customers.
The manufacturing industry's relationship with digital transformation initiatives is a relatively new and often misunderstood partnership. Although most significant industries recognize (at varying levels) the necessity of digital transformation, manufacturers have...
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