by Simplus team | Feb 19, 2018 | Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Sales Cloud
The old adage is that a carpenter is only as good as his tools. Well, in the world of Salesforce, a tool is only as good as the process it supports. With the 2018 Winter Olympics well underway, let’s consider this analogy: when an Olympic athlete wins a medal, we...
by Simplus team | Aug 31, 2017 | Admin, Advisory Services, Change Management, Health and Life Sciences, Latest News, Salesforce CPQ, Salesforce Managed Services, Service Cloud
So, you recently went live with a new CRM and CPQ implementation. Everyone involved in the project worked long hours and shed a lot of sweat and tears to go live on time and on budget. Seems like the project was a success! Or was it? There is just one problem—no...