20 Jun Where retailers need to focus their digital spending
In this article, we’ll look at four areas retailers can and should dedicate more of their allotted digital transformation spend....
17 Jun Migrating Experience Cloud to a new org
If you're considering a migration, you need to understand what the Experience Cloud migration effort is going to look like....
16 Jun 5 ways to empower customer service with Managed Services
Let’s explore five ways an organization can use a Managed Services partner to empower and upskill its customer service team: ...
15 Jun 3 ways insurance CIOs can lead digital innovation
CIOs in the insurance industry can become true leaders of digital innovation by following our three industry-specific strategies:...
14 Jun A pulse check on 2022’s manufacturing trends
Now halfway through the year, let’s take a pulse check on how each manufacturing trend has evolved and left its mark on the industry so far: ...
13 Jun Empowering field agents with Salesforce Field Service Lightning
Quick support and transparency into case information are crucial for field agents. That's what Advantor was looking for with Service Cloud and FSL....
10 Jun 3 ways private organizations help tackle SDOH
by Jayneel Patel Traditionally, HLS companies build their infrastructure around care management services that focus on disease management, medication narratives, and patient education. But as the healthcare industry moves toward value-based care models, providers and payers discovered barriers that interfered with patient outcomes. As automated healthcare management...
09 Jun Looking back at NAM’s future of IoT for manufacturing webinar
A few weeks ago, leaders from Infosys and UL joined NAM to discuss key IOT for manufacturing themes learned....
08 Jun 4 innovative ways telcos can use Salesforce to reinvent CX
Let’s explore four specific ways that telcos can leverage their existing Salesforce investment to fundamentally reimagine CX:...