by Simplus team | Apr 25, 2018 | Admin, Implementation Services, Latest News, Service Cloud
How can contact centers make a positive financial impact on the business? After the sale is made, most interactions with customers occur when they need help with your product or service. Not only does service have a great influence on customer CSAT and loyalty, the...
by Simplus team | Apr 9, 2018 | Admin, High-Tech, Implementation Services, Latest News, Sales Cloud
Check out this piece from our VP of Marketing, Amy Cook, featured in Silicon Slopes. Amy discusses how to close more deals by improving the way your system operates. When it comes to pursuing sales leads, it doesn’t take long to realize that not all leads are created...
by Simplus team | Mar 15, 2018 | Admin, Change Management, Implementation Services, Latest News, Salesforce CPQ
Revenue recognition has traditionally not been a collaborative effort. In most organizations, the sales team works independently to generate contracts, and then the finance and/or accounting department comes in at the back end to recognize revenue from those...
by Simplus team | Jan 3, 2018 | Admin, Change Management, Health and Life Sciences, Salesforce Managed Services
“Nothing happens until someone sells something.” This is a mantra that has revolved around sales teams for decades. My father first instilled this notion in me, and it has since followed me throughout my professional career. And I have learned that even before someone...
