by Simplus team | Apr 21, 2025 | Admin, Data Integration, Financial Services, Latest News
Real-time account balance information, telecheck deposits, real-time transaction alerts, and 24/7 chat support? This isn’t your grandparents’ bank. Today’s financial industry provides unprecedented, individualized services for the ideal customer experience beyond...
by Simplus team | Sep 30, 2024 | Admin, Financial Services, Latest News, Managed Services
At this very moment, someone is getting cyberattacked. Studies show over 2,200 attacks occur daily, equating to one attack every 39 seconds. With that degree of vulnerability, it’s no wonder cybersecurity is a common concern, particularly for companies in the...
by Simplus team | May 2, 2024 | Admin, Data Integration, Financial Services, Latest News
Sixty-one percent of Americans believe AI could threaten civilization. However, 81 percent of customers prefer companies that offer a personalized experience, and 70 percent say a customized experience in which the employee knows who they are and their history (past...
by Simplus team | Apr 18, 2023 | Admin, Financial Services, Latest News
In the current climate, financial services organizations have little room for error when it comes to maintaining their customer base. Anxious spenders and uncertain economic conditions often make for hasty decisions, especially when customers feel they can’t truly...
