by Simplus team | Jul 17, 2025 | Admin, Latest News, Retail and Consumer Goods
Salesforce’s Summer ’25 release delivers transformative updates to the Consumer Goods and Retail industries, enhancing operational efficiency, customer engagement, and data-driven decision-making. As a trusted Salesforce partner, Simplus is here to help organizations...
by Simplus team | Mar 24, 2025 | Admin, Latest News, Retail and Consumer Goods
The Salesforce Spring ’25 release brings several key updates tailored to meet the particular needs of the consumer goods and retail industry. Companies in this sector must keep up with customer demands, streamline operations, and improve overall efficiency—all the...
by Simplus team | Mar 12, 2024 | Admin, Latest News, Retail and Consumer Goods
After a rocky 2023, consumer goods and retail forecasts are looking bright for 2024, with consumers getting ready to spend (and splurge) once again. But to take full advantage of the more eager consumer profile that’s anticipated, business leaders will want to ensure...
by Simplus team | Mar 11, 2024 | Admin, Latest News, Retail and Consumer Goods, Service Cloud
Welcome to a business leader’s nightmare: Your customer had a fantastic experience purchasing a new product. They are thrilled with their decision and eager to engage with the brand further. But then, when they reach out to the contact center for assistance with a...
by Simplus team | Oct 26, 2023 | Admin, Latest News, Retail and Consumer Goods
As the consumer goods industry prepares for one of its busiest seasons—winter holiday shopping—it’s critical that all systems “go.” Updates from Salesforce help keep your hub for all customer-related data current, optimized, and flexible for the fast-paced...
