by Simplus team | Feb 12, 2019 | Admin, Community Cloud, Latest News, Sales Cloud, Salesforce CPQ, Service Cloud
The ultimate goal of a partner portal should be the enablement of partners to self-service as much as possible. The more your channel partners can do themselves, the less time your internal resources will have to devote to partner support. This can free up your...
by Simplus team | Jan 9, 2019 | Admin, Community Cloud, Latest News
In the modern business landscape, it can be difficult to maintain brand integrity across a variety of platforms. But your marketing team dedicates significant time to building a recognizable brand language. So when implementing a Salesforce community, it can be...
by Simplus team | Dec 19, 2018 | Admin, Community Cloud, Latest News
We’ve covered planning a framework for migrating to a community and navigating the build phase of your community. Now, it’s time for the final, scary step: go-live and enhancements. In this final installment, we’ll discuss testing and launching your build. With the...
by Simplus team | Dec 5, 2018 | Admin, Community Cloud, Latest News
In part one of this series, we discussed the importance of developing a plan before migrating to the new framework. In part two, we’ll discuss the build process. Now that you have your plan and personas in place it’s time to build your new community. Begin by entering...
by Simplus team | Nov 28, 2018 | Admin, Community Cloud, Latest News
The Salesforce Cloud can be a great benefit, and if you have an existing Partner or Customer Portal built into Salesforce, it’s vital to ensure you’re taking full advantage. Modern Lightning communities make helpful features and capabilities available to your users....