by Simplus team | Dec 8, 2022 | Admin, Advisory Services, Change Management, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud
Fiskars—a leader in consumer goods for home, garden, and outdoor—was looking for a more effective approach to managing support cases and warranties. The company reached out to Simplus for an expert implementation of Service Cloud as the perfect solution. Simplus...
by Simplus team | Apr 22, 2022 | Admin, Australia, Change Management, Community Cloud, Implementation Services, Latest News, M&C Page 1, Media and Communications, Sales Cloud
What happens when you have a tight deadline and need to transform your B2B process completely? You reach out to Simplus for a stellar engagement and successful kickoff to your new Salesforce setup. Docero is a marketing and advertising company that wanted to implement...
by Simplus team | Mar 18, 2022 | Admin, Change Management, High-Tech, Implementation Services, Latest News, Sales Cloud
What happens when a high tech organization doesn’t feel trained to use Salesforce? Less visibility and certainly less user adoption. Lucid Software, the provider of Lucidchart and other visualization apps, found themselves in this situation after its initial...
by Simplus team | Jan 10, 2022 | Admin, Advisory Services, Change Management, High-Tech, Implementation Services, Latest News, Sales Cloud, Service Cloud
Simplus worked with Damballa, a cybersecurity company specializing in networking monitoring, to improve its Sales Cloud and Service Cloud implementations for increased deal visibility and a more collaborative partner community. Our story with Damballa is the perfect...
by Simplus team | Dec 30, 2021 | Admin, Advisory Services, Change Management, Latest News, Remote Work Page 2
For many years, organizations have seen the value in collecting ample amounts of data– even if they didn’t know what to do with it. In recent years, as machine learning and AI become more prevalent in everyday society, businesses are starting to determine how to...