Focusing on customer experience leads to economic gains of 20–50 percent for businesses. In fact, the more mature organizations are 26 percent more profitable than those without a mature digital strategy. Clearly, making a business’ operations customer-centric can yield great rewards for manufacturers—at least, the manufacturers that do it right and solve existing problems through the transformation.
Previously, we took a deep dive into analyzing the typical problems plaguing manufacturers on the road to digital transformation. While these obstacles can seem daunting, there are always solutions to common problems. Transformation is just around the corner for most manufacturers, especially if you prepare yourself with a strategic partner equipped with both the technical and functional experience. It’s also crucial to have help from a partner who’s experienced both in and out of the manufacturing field, so you know you’re backing up your project with the latest expertise.
To get you started though, I’m providing a specific solution and expert recommendation for each of those three problems: technical debt, data readiness, and organizational alignment. Let’s take a look.
How to overcome technical debt
You know your ERP system is not enough, and you’re facing the red ink from it. A product-focused solution like ERP is simply not going to scale with mature businesses focusing more and more on the customer. So you start your search for new solutions and, not five minutes in, you’re already dizzy with options.
The landscape of technology to invest (or de-invest) in can get overwhelming fast. With Simplus’ Advisory team of industry veterans and decades of hands-on technology experience in the manufacturing field, however, you can…
Want to keep reading? Check out the complete ebook—”Challenges, Solutions, and the Future of Digital Transformation in Manufacturing.”