Select Page

The Definitive QTC Guide Sneak Peek: Rollout

Jan 18, 2021 | Admin, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ

Once analyzing, designing, testing, and preparing for going live comes the big moment to any technology project: the rollout. It’s a scary phase of the project, and can often go overlooked without too much thought. But there’s a lot to consider during this stage. 

In his book, The Definitive Guide to Quote-to-Cash, Gilles discusses the various approaches to rollout, including phased, big-bang, or even hybrid strategies. Check out the highlights below or order the complete book here

 

1. A phased rollout varies for each organization

“Phased rollout is a method in which rollout is done in steps. Rather than execute rollout across an entire organization in facets of the final vision, it is done piece by piece. For example, Hitachi Vantara’s business relied primarily on renewals. That is why when they partnered with Salesforce, their first order of business was to roll out a reinvented renewals process before moving on to new products. That may not make sense for your organization, and that’s exactly the point: no two businesses are exactly alike, so don’t look for a one-size-fits-all solution.’” —Gilles Muys 

 

2. A big-bang rollout is fast but disruptive

“If a phased rollout is like dipping your toes in a pool, a big-bang rollout is like doing a cannonball. The shock of the cold water is immediate, and rather than sending out ripples, you’ve sent out waves that threaten everyone near you. In a big-bang rollout, your organization is forced to drop everything to focus on the changes and get adjusted as quickly as possible.” —Gilles Muys 

 

3. You can combine big-bang and phased elements

“Consider this: the decision doesn’t have to be “either/or.” You can mix criteria. You can do a phased rollout on one product line in North America alone. You could do a big bang in North America first and then roll out by product line in another region.” —Gilles Muys 

 


 

Learn more about the advantages and disadvantages of each rollout strategy and start determining what’s best for your organization with the The Definitive QTC Guide, available on Amazon. 

 

0 Comments

Submit a Comment

Your email address will not be published.

Authors

Gilles Muys
Gilles Muys
Vice President of Customer Solutions at | + posts

Gilles Muys is VP of Customer Solutions at Simplus and an experienced executive.

Looking back at the trends of 2022 in manufacturing

Looking back at the trends of 2022 in manufacturing

2022 has been a year of growth for manufacturers of all sizes. While the larger economy may still loom uncertain for many industries, manufacturers are closing out 2022 with reasons to rejoice: both GBI and PMI reflect an expansion of production and new ordering in...