Select Page

Automating manual work in financial services

May 5, 2022 | Admin, Financial Services, Financial Services Page 2, Implementation Services, Latest News, Sales Cloud

In the financial services industry, there’s a lot of information to keep track of. If you can automate and leverage that information effectively, you’re set up for growth. That’s what we did with Crest Financial, a United States leasing company.

Crest was coming from a homegrown, manual portal to track credit and account information. This system wasn’t ideal for sales and marketing processes and demanded many tedious hours of inputting data. Simplus built out the necessary fields and automation to better synchronize Crest’s Sales Cloud instance with its operations. We also established the appropriate roles, profiles, and permission settings to handle the differences between contractors and employees at Crest. All in all, this transformation led to an 80% reduction in report creation time and a 50% reduction in data entry time for Crest. “We couldn’t be happier,” says Ben Carr, Inside Sales Manager at Crest Financial.

 

 

Check back every week for the next Salesforce | Simplus customer success story!

 

0 Comments

Submit a Comment

Authors

Simplus logo
Simplus team
 |  + posts
Your Quote-to-Cash Process Has 14 Handoffs. It Should Have Zero 

Your Quote-to-Cash Process Has 14 Handoffs. It Should Have Zero 

At Simplus, we’ve implemented Revenue Cloud Advanced across financial services organizations navigating exactly this transition. The pattern is consistent: unify the revenue data, get the platform right, and the AI use cases that felt out of reach become the next logical step. 

Stop Blaming Your Sales Team. Blame Your Tech Stack

Stop Blaming Your Sales Team. Blame Your Tech Stack

After working through dozens of enterprise Salesforce implementations across financial services, high tech, and energy, the reason is almost always the same: organizations are building AI strategies on top of broken revenue data.