18 Nov Healthcare finance process automation with Sales Cloud
The world of healthcare finance gets complicated fast. But with a custom configuration of Salesforce Sales Cloud in place, you can automate processes that were previously, manual, cumbersome, and provided poor visibility. Take Simplus’ engagement with Prosper Healthcare Lending, a patient financing marketplace company, for example. Prosper was frustrated with the client onboarding process, poor adoption rates, and a lack of visibility into customer data. Then Simplus stepped in with a solution.
By creating a Force.com application and transitioning all manual processes into an automated system, Simplus provided Prosper with important client data at their fingertips and a sped-up onboarding process. We also offered the necessary training to make sure Prosper reps were able to leverage custom reports on their own. All in all, it made for a 50 percent reduction in client onboarding time and five to seven times more accounts with the same size staff. Now that’s healthcare financing done right.
Check back every week for the next Salesforce | Simplus customer success story! We’ll be sharing one every week to help you simplify your quote-to-cash journey.