Infosys, Simplus, and Fluido are pleased to announce this win for the entire global Salesforce practice: We have been recognized as one of 2023’s Partner Innovation Award recipients by Salesforce for the Industries – Communications consulting category for our work M1!

Receiving this award during the week leading up to Dreamforce is an excellent reminder of the impact our transformative work with clients all over the globe has. The Partner Innovation Awards are an annual recognition of innovative work done by partners in the Salesforce ecosystem across a range of product and industry categories. Receiving an award in the Industries – Communications consulting category for our work with M1 means our project submission was recognized as innovative and transformative for the communications space. All submissions were reviewed by independent analysts from IDC.

M1 is Singapore’s first digital network operator and a provider of various communications services, including mobile, fixed line, and fiber offerings. With over two million customers, M1 completing an end-to-end digital transformation program was no small feat. But partnered with our Infosys Salesforce practice, M1 was able to go from 200 databases to 1 data lake, decrease 180 custom applications to 30, and get their operations over 90% on-cloud. The solution includes a multi-cloud approach with Sales Cloud, CPQ, Service Cloud, Marketing Cloud, and Communities.

Thank you to everyone across the Infosys global Salesforce practice and at M1 who has lent their expertise and supported this incredible accomplishment.

To learn more about the projects we’ve done together with clients, explore our case studies here.